Refund & Cancellation Policy

We at AlphaRender, has confident in our services and cloud rendering solutions. AlphaRender known for its support and services, we don’t leave any space for quality services. All the services are handled through experienced and well trained staff. since AlphaRender.com is offering non-tangible digital services we do not issue refunds once the payment is accomplished. As a customer you are responsible for understanding this upon purchasing rendering packages at our site.

Therefore, we DO honor requests for the refund on the following reasons:

* Non-delivery of the services
* Major defects
* Services not-as-described

Please note that we do not bear any responsibility and therefore we do not satisfy any refund requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) . We don’t guarantee that our products are fully compatible with any third-party programs except KeyShot and we do not provide support for third-party applications.

If you still think you deserve a refund contact our customer support at info@alpharender.com

If you have any further questions or concerns related to our refund policy please feel free to contact our Customer Care department for more information.

We reserve the right to change/add and modify the privacy policy without any notice; it is advisable to check this page regularly.